Sun N Sweat offers a full refund within 7 days of purchase. Items received back in mint condition can be exchanged for product of equal value or returned for a full refund minus shipping charges.
Refunds (if applicable)
Refunds will not be considered for defective items.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be returned or exchanged. Sale items or items purchased with discount codes are FINAL SALE
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 18415 Dearborn Street Unit 103, Northridge Ca, 91325
If you would like to exchange for a different product please send us an email with your order number, which item you are returning and which item you would like to replace it with. If you wish to exchange your item, a store credit will be issued to purchase same item or any other available on the website. Please be mindful that the item ordered may or may not be available in time of exchange as Inventory stock fluctuates daily.
To return your product, you should mail your product to: 18415 Dearborn Street Unit 103, Northridge Ca, 91325
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please allow 1-2 days for your order to be processed. Please note that the 1-2 days processing time is not included in the estimated delivery time at checkout. We do not ship on Sundays, or holidays. Any orders that are made on Sunday will be processed the following Monday.
Your order will be shipped via USPS Priority Mail unless you select an alternative.
We ship orders to all US states and territories, APO/FPO addresses and to select international countries. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
Approximate US shipping costs below:
USPS Priority Mail $9.30
USPS Priority Mail Express $24.64
INTERNATIONAL SHIPPING TERMS & CONDITIONS
Sun N Sweat ships to most international destinations. Please note that international orders cannot be returned for any reason.
Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, brokerage fees, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Import Fees may include the following charges:
Duties: the amount charged by the country for an individual item
Freight: transportation costs incurred by the carrier
Insurance: the amount for insuring the package
Taxes: the Value Added Tax (VAT) charged by the country
Brokerage: the amount charged by the broker to clear customs
Disbursement: the amount the carrier charges to disburse the costs to the country
Other Fee(s): the transaction fee and any additional costs that may be incurred (e.g., rural-area charges, extra fees for a particular country, etc.)
If you refuse a shipment from Sun n Sweat or a shipment is undeliverable, you are still responsible for the cost of the merchandise, the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Sun n Sweat. Please email your shipping and handling questions or comments to firstname.lastname@example.org.